Privacy Policy

OUTLINE ("we," "us," or "our") operates the website outlinebuilds.com and provides landscaping and outdoor living services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

Personal Information You Provide: When you fill out our contact form, request a quote, or communicate with us, we may collect:

• First and last name
• Email address
• Phone number
• Property address or service location
• Any additional details you include in your message

Automatically Collected Information: When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Device information

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Provide, maintain, and improve our services
• Send you service-related communications, including appointment reminders and follow-ups
• Send promotional communications (you may opt out at any time)
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our business (e.g., scheduling software, payment processors, email services)
• Legal authorities when required by law or to protect our rights

4. Text Messaging & Communications

If you provide your phone number, we may send you text messages related to appointments, service updates, and reminders. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message or by contacting us directly.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites or services (e.g., social media platforms). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request information about the data we hold about you

To exercise these rights, contact us using the information below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• OUTLINE
• 211 Blvd of the Americas, Lakewood, NJ 08701
• Phone: (732) 856-8832
• Email: ck@outlinebuilds.com